Entrepreneurs have been entering the food industry, which has a huge market in townships and beyond. Having people who have busy lives in this day and age who can’t get the time to go buy the food themselves and wait in queues, many people prefer to order the food from the popular rising apps like UberEats, which is a food delivery service. This is a perfect opportunity for small business owners to tap into and maximise their profit because Uber Eats connects millions of dinners with different dining options. For restaurants and food joints who are interested in joining Uber Eats. This article will unpack the steps that will help you get started.
A recent statistic from Statista, The user penetration rate in the meal delivery market is projected to be 30.3% in 2024. This metric represents the proportion of the population that actively uses meal delivery services, highlighting the market’s potential for further growth and expansion in South Africa.
Step 1: How To Set Up Uber Eats
First, have to do is fill out an online application form to give them some information about your restaurant, such as your name, contact information, and the name and address of your restaurant. They will also want to know the number of locations you have, what type of cuisine you serve, an estimated number of to-go orders you plan to fulfill in a week, and whether or not you have your delivery staff.
Step 2: Uber Eats Manager App
After being accepted, you will need to download the Uber Eats Manager App. Next, look in your e-mail inbox for an email titled “Welcome to Uber Eats.” This email will provide you with a link that will open up the app and allow you to create an account
Once in, you will be prompted to add the following things to your profile:
Uploaded/linked menu
Menu hours
Cuisine types
Pick-up instructions (optional)
Preferred date to go live (optional)
When providing your complete menu, there are several Uber Eats menu requirements to consider, such as:
All menus must be typed in English. No handwritten menus will be accepted.
Your menu must contain all items and prices, as well as the times they are available if you have items that are only available at certain times of the day.
Your menu should include descriptions for each menu item.
When using Uber Eats, the manager app will become your hub for all your management needs and data analytics and will give you the ability to alter your menu on an ongoing basis.
Step3: Financial Information
To get paid for your food orders, there is information that must be entered on the manager app. In the app, you will have to go to the payment option and provide your banking details for you to be paid. After that, go to the “Tax Settings” tab, where you have to enter your tax information.
Step 4: Menu Maker
Once your menu has been approved by Uber Eats, you will receive an email titled “Your menu is ready for review.” Login to the manager app and navigate to the “Menu Maker.” Here you will be able to review your menu and adjust offerings and prices. This is also where you will be able to adjust your menu as needed.
You will need to make sure you have quality photos to accompany your menu items. Remember, everyone who comes across your restaurant will be looking at these photos, so take time to get quality pictures.
Once you have good food photography, you can add your photos to the menu in the “Menu Maker” section. If you are ready to submit your photos for approval, simply click save, and Uber Eats will automatically be notified. The menu selection will then be locked from further edits until your photos are approved by Uber Eats.
Step 4: Technical Set Up
After setting up your menu and having it reviewed, you will receive a message stating, “Your restaurant is officially live on Uber Eats.” As soon as you receive it, you can start taking orders. Therefore, you will be expected to have a tablet that you will use to take orders from your restaurant. Also, Uber Eats will provide you with a tablet if you don’t have one.
Uber Eats also offers the option of using your tablet or integrating with your existing POS system if you have one. However, the easiest way to utilise all of the Uber Eats features is with a tablet. Whatever technology you decide to use, follow the set-up instructions that you receive with it to install.
Once you have your tech set up and you are live on Uber Eats, it is time to begin accepting orders.
Step 6: Uber Eats Orders
To place orders, you have to download the Uber Eats Orders app on your smart device, preferably a tablet. Once you have the app, you will notice that there are three distinct sections: new orders, in-progress orders, and orders that are ready for delivery or collection. There is also an order history section if you want to review previous orders if you need to reference them.
In the left corner of the app, there is a menu where you can adjust an item’s availability and trading hours. If you need help, the menu will have links to resources and a helpful Uber Eats support team.
At the bottom of the menu, you can ‘pause’ and ‘resume’ new orders if you are busy with many orders to prevent more orders from coming in.
Uber Eats FAQs
How long does it take to become a partner?
Depending on how many locations you have, it’s possible to become an Uber Eats restaurant partner and start accepting orders in just a few days!
How does pricing work?
Uber Eats pricing has two parts. A one-time activation fee sets restaurants up with a welcome kit, tablet, restaurant software, and professional photo shoot. A service fee is calculated as a percentage of each restaurant order made through Uber Eats.
Who handles each delivery?
The Uber platform can connect you with independent drivers, bike and scooter riders, and walkers who deliver to your customers. Because of the network of delivery people using the Uber platform, restaurants don’t have to keep their delivery staff. But if you do have your staff, they are flexible, and you can use them too.
What is the delivery radius?
This varies from city to city. They can assess delivery coverage and your location to help define the right area for your restaurant.
If you are interested in becoming an Uber Eats partner, simply sign up today.
Entrepreneurs have been entering the food industry, which has a huge market in townships and beyond. Having people who have busy lives in this day and age who can’t get Read More
