- GBS boom: 174,000 jobs and $2.7bn exports since 2010
- IMPACT unveiled: Infrastructure, people, excellence drive SA’s edge in the sector
- Govt to boost GBS with tax incentives and Tier II/III growth.
Durban – South Africa’s Global Business Services (GBS) sector is on track to deliver transformative job creation and export revenue, with government in discussions to offer more substantial incentives to scale high-value digital services and diversify beyond traditional contact centres.
Speaking to almost 400 delegates at the Business Process Enabling South Africa’s (BPESA) 2025 GBS Investor Conference and Exhibition at the Nkosi Albert Luthuli International Convention Centre in Durban today, Deputy Minister of Trade, Industry and Competition Zuko Godlimpi hailed the sector’s “resilience and adaptability” and reaffirmed government’s financial and policy backing to grow the industry.
The conference, held under the theme, IMPACT, which stands for Infrastructure, Mature industry, People advantage, Assured service excellence, Cost arbitrage, and Tactical advantage, has drawn together local and global experts in GBS as well as government officials and leaders, to focus on opportunities for growth and partnership.
Godlimpi, delivering a keynote address, highlighted the industry’s growth and the country’s competitive edge in the fiercely competitive global field.
“From our early foundations as a contact-centre destination, South Africa has evolved into a high-value, multi-disciplinary global business services hub, offering expertise in areas such as analytics, legal process outsourcing, healthcare, finance, and ICT technical support,” he said.
He said the local sector is now home to global brands such as Amazon, American Express, Lufthansa, British Gas, Investec and T-Mobile, among many others.
“These companies have chosen South Africa not simply for cost reasons but because of the quality, commitment, and professionalism of our people,” Godlimpi said.
The post The dtic plans to bolster GBS Sector incentives to create 500 000 jobs by 2030 appeared first on The Home Of Great South African News.
South Africa’s Global Business Services (GBS) sector is on track to deliver transformative job creation and export revenue
The post The dtic plans to bolster GBS Sector incentives to create 500 000 jobs by 2030 appeared first on The Home Of Great South African News. Read More
